Personal Data Protection Terms and Conditions
To ensure the rights and obligations of customers during the purchase and experience process at the website mykingdom.com.vn according to regulations in 13/2023/ND-CP issued by the Government on April 17, 2023 on Insurance Protecting Personal Data for Data Subjects, Viet Tinh Anh Joint Stock Company, owner of the Mykingdom brand, would like to inform you about using products, services, utilities and/or performing any transactions. , any relationship with the website www.mykingdom.com.vn in any way, organizations and individuals need to read, understand and implicitly accept and comply with the Personal Data Protection Terms and Conditions below. This:
I. Introduction
We are Viet Tinh Anh Joint Stock Company (Company Registration 0309132354), with registered office at 33-35 Street D4, Him Lam New Urban Area, Tan Hung Ward, District 7, City. Ho Chi Minh.
1.1. Mykingdom is the brand of a chain of stores directly owned by Viet Tinh Anh Joint Stock Company. Website www.mykingdom.com.vn is the official website of the Mykingdom brand owned by Viet Tinh Anh Joint Stock Company.
1.2 The following terms and conditions are our intellectual property. Any use by third parties, even extracts of the Terms and Conditions, for the commercial supply of goods or services is not permitted. If violated, you can be sued.
II. Definition of terms
In these Terms and Conditions:
" Account " means the account to access website www.mykingdom.com.vn that you register on website www.mykingdom.vn.
" Customer " means the individual who accesses and places an order on the website www.mykingdom.com.vn.
“ Terms and Conditions of Protection of Personal Data ” means the Personal Data Protection Terms and Conditions.
“ Personal data ” is information in the form of symbols, letters, numbers, images, sounds or similar forms in the electronic environment that is associated with a specific person or helps identify a specific person. can. Includes personal information of the subject, including: full name, date, month, year of birth, gender, nationality, phone number, etc.
“ Personal data processing ” means one or more activities affecting personal data, such as: collection, recording, analysis, confirmation, storage, correction, disclosure, combination, access, retrieve, retrieve, encrypt, decrypt, copy, share, delete, destroy personal data or other related actions.
“ Data subject ” is the individual to whom the personal data reflects.
“ Customer ” is an organization or individual who accesses, learns about, registers, uses products, services, utilities and/or has relationships/transactions during operations, providing products, services and utilities of Viet Tinh Anh.
“ Company ” or “ Viet Tinh Anh ” means Viet Tinh Anh Joint Stock Company including headquarters, branches, offices and website of the company.
“ Mykingdom Website ” or “ Mykingdom Website ” is a website owned by Viet Tinh Anh Company with the website address www.mykingdom.com.vn.
“ Third party ” is an organization or individual outside of Viet Tinh Anh and the Data Subject.
“ Cookie ” is a small text file placed on the Customer's computer or mobile device when the Customer visits a website. Cookies collect information about users and their visits to websites, such as their Internet protocol (IP) address, how they arrived at the website (for example, through a search engine or a link from another website) and how they navigate within the website. Viet Tinh Anh uses cookies and other technologies to facilitate Customer's Internet sessions and Customer's use of the services of Viet Tinh Anh's website, providing Customers with products and/or services according to the Customer's preferred settings, to monitor usage of Viet Tinh Anh's Mykingdom websites and to compile statistics on activities performed on Viet Tinh Anh's websites .
To clarify, any terms not explained in these Personal Data Protection Terms and Conditions will be understood and applied according to the provisions of relevant internal documents issued by Viet Tinh Anh. from time to time and/or in contracts, agreements, documents agreed between the Customer and Viet Tinh Anh or explained according to the provisions of Vietnamese law.
III. General rules
- These BVDLCN Terms and Conditions are an inseparable part of making payments and operations to perform Login or Register on the Mykingdom website.
- By providing Personal Data of a third party to Viet Tinh Anh through the Mykingdom website, the Customer represents, warrants and is responsible that the Customer has obtained the legal consent of that third party to processing and information about Viet Tinh Anh being the subject of personal data processing for the purposes stated in the Terms and Conditions of BVDLCN.
- The Customer understands and agrees that providing the Customer's Personal Data to Viet Tinh Anh through the Mykingdom website is the Customer's full consent to allow Viet Tinh Anh or the Mykingdom website to use the Personal Data. throughout the process of receiving and processing personal data, starting from the time Viet Tinh Anh receives the information until there is a request from the Customer to terminate data processing.
IV. Personal data processing activities
1. Collection of Personal Data
Collection methods and collection methods: Viet Tinh Anh may directly or indirectly collect Customer Personal Data when requested by the Customer and/or during the process of Viet Tinh Anh providing any products. , any services for Customers and/or during the process of Customers interacting, communicating, accessing, using Viet Tinh Anh's Mykingdom channels, platforms, websites and from one or several sources as listed listed below, including:
- From Mykingdom website: Viet Tinh Anh may collect Customer's Personal Data when Customers access Viet Tinh Anh's Mykingdom website or use any features available on or through the Mykingdom website.
- From communication and communication with customers: Viet Tinh Anh may collect Personal Data of Customers when Customers and Viet Tinh Anh contact each other, such as via email, video call, call center, contact electronic communication or any other means.
- Viet Tinh Anh may collect Personal Data of Customers and related parties that are automatically recorded from the Customer's connection to Viet Tinh Anh such as cookies, plug-ins, social network connection sequences of third parties. father.
- From other sources where the Customer agrees to the sharing/provision of Personal Data, or sources where collection is required or permitted by law.
2. Purpose of processing personal data
Viet Tinh Anh may use and process Personal Data for one or more purposes aimed at improving the quality of serving the needs and interests of Customers (hereinafter collectively referred to as "Purposes"), including including:
- Identify and fully verify the information provided by the Customer; Identify and assess the risk of counterfeiting or suspected counterfeiting, protecting Customers from fraud or other illegal acts.
- Providing, developing, managing and measuring products, services and utilities by Viet Tinh Anh.
- Promote, introduce, and inform customers about products, services, promotional programs, research and any other form of commercial promotion related to services, products, features, Viet Tinh Anh's utilities and products, services, and activities of other partners that cooperate with Viet Tinh Anh;
- Contact, care for Customers, evaluate and process instructions or requests from Customers;
- To monitor, check, audit, risk management, compliance management, security and safety and other management purposes to meet and comply with Viet Tinh Anh's internal policies and procedures and any rules, regulations, guidelines or requirements issued by competent state agencies in accordance with the law.
Viet Tinh Anh will request permission from the Customer before using the Customer's Personal Data for purposes other than those stated in these BVDLCN Terms and Conditions.
3. Collection, transfer and disclosure of Personal Data
Viet Tinh Anh has been applying personal data protection measures to prevent unauthorized collection of personal data from its service system.
Viet Tinh Anh commits not to illegally trade customers' personal information. However, to carry out the purposes and processing activities of Personal Data in these Terms and Conditions of BVDLCN, Customers agree that Viet Tinh Anh may disclose Customer's Personal Data or Personal Data of third parties related to the Customer, to one or more of the following:
- To employees and departments within Viet Tinh Anh for the purposes stated in these BVDLCN Terms and Conditions in section IV, part 2.
- To stores, agents or any company that is a related person of Viet Tinh Anh;
- Partners and strategic partners of Viet Tinh Anh for the above purposes and/or the process of providing individual or integrated products and services of Viet Tinh Anh;
- Competent state agencies in Vietnam; certain experts such as lawyers, notaries, rating agencies or auditors when necessary in specific circumstances.
- Third parties with whom the Customer agrees or Viet Tinh Anh has a legal basis to share the Customer's Personal Data;
Viet Tinh Anh considers Customer Personal Data to be private and confidential. In addition to the parties mentioned in Section 3 above, Viet Tinh Anh will not disclose Customer Personal Data to any other party. .
V. Exercise Customer's rights and obligations related to Personal Data
- Customers have the following rights: (i) Right to know; (ii) Right to consent; (iii) Right of access; (iv) Right to withdraw consent; (v) Right to data deletion; (vi) Right to restrict data processing; (vii) Right to provide data; (viii) Right to object to data processing; (ix) Right to complain, denounce and sue; (x) Right to claim compensation for damages; (xi) Right to self-defense and other related rights as prescribed by law.
- Viet Tinh Anh, with reasonable efforts, will comply with a lawful and valid request from the Customer within the time prescribed by law from receipt of a complete, valid request and related processing fee ( if any) from the Customer, subject to Viet Tinh Anh's right to invoke any exemptions and/or exceptions under the law.
- In the event that the Customer withdraws its consent, requests data erasure and/or exercises other relevant rights in respect of any or all of the Customer's Personal Data, and subject to the Due to the Customer's request, Viet Tinh Anh may consider and decide not to process the Customer's request or not continue to provide Viet Tinh Anh's products and services to the Customer due to (i ) legal regulations and/or competent authorities do not allow Viet Tinh Anh to carry out such activities or (ii) cannot ensure the standards/quality of products and services if such data is deleted /limitations or (iii) legal regulations require Viet Tinh Anh to collect personal data of Customers when providing products or services or (iv) other cases as assessed by Viet Tinh Deleting/restricting data may disrupt the structure and infrastructure that protects historical data and customer information.
- Customers are responsible for protecting their personal data and requesting other relevant organizations and individuals to protect their personal data. At the same time, Customers must also respect and protect the Personal Data of others.
- Implement and comply with legal regulations on personal data protection and participate in preventing and combating violations of personal data protection regulations.
- In case of changes or adjustments to Personal Data, Customers are responsible for accessing the Mykingdom website to proactively check and update Personal Data or contact and immediately notify Viet Tinh Anh to Viet Tinh. He promptly updates those changes and adjustments. Customers will be fully responsible for any delay in updating or notifying Viet Tinh Anh to update this Personal Data.
BECAUSE. Protection measures and risks when personal data is disclosed
- Viet Tinh Anh always values privacy and strives to secure and ensure the safety of Customers' Personal Data as Viet Tinh Anh's most important asset and Viet Tinh Anh always tries to ensure security. , safety, compliance with the law, limiting unwanted consequences and damages that may occur. Viet Tinh Anh carries out its responsibility to protect Personal Data in accordance with current laws with appropriate security methods according to legal regulations, market practices and regularly reviews and updates measures. management and techniques when processing Customer Personal Data (if any).
- Customers understand that providing and agreeing for Viet Tinh Anh to use and process Personal Data will always have potential risks such as the risk of partial Data leakage or inappropriate data processing. , promptly, may arise from causes such as: system errors, transmission lines, force majeure events, viruses, network attacks or hardware or software errors, actions and operations of the Customer or any other third party that affects the provision and processing of Customer Personal Data etc
VII. Processing Times and Storage of Personal Data
- Personal data processing time will not depend on the time the Customer transacts with Viet Tinh Anh through the Mykingdom website and/or the Customer has terminated/stopped using products, services and/or contracts. , the agreement and relationship between Viet Tinh Anh and the Customer have been established, these Terms and Conditions BVDLCN always take effect from the moment the Customer's personal data is recorded and received on Viet Tinh Anh's Mykingdom website. until the Personal Data Processing Purposes in section IV are completed or cases of termination of personal data processing as prescribed by law.
- Customer's personal data stored by Viet Tinh Anh will be kept confidential. Viet Tinh Anh will take reasonable measures to protect Customer Personal Data when stored at Viet Tinh Anh.
VIII. Effect, Notice and Amendments and Supplements to the Terms and Conditions of BVDLCN
- When using any product, service or accessing the Mykingdom website, the Customer is deemed to have accepted all of these BVDLCN Terms and Conditions. In case the Customer does not accept these Terms and Conditions of BVDLCN, the Customer has the right to make a decision in writing to Viet Tinh Anh to terminate the use of services, products or to terminate access. Go to Mykingdom websites. In case the Customer makes the decision to terminate but continues to use the product or service or access the Mykigdom website, it is understood that the Customer has changed his/her mind and agrees to be governed by the Terms and Conditions. This hospital.
- Viet Tinh Anh has the right to amend, update or adjust the provisions of these Terms and Conditions of BVDLCN from time to time and ensure that the amendments and supplements are in accordance with relevant legal regulations. All notices of amendments, updates or adjustments to these Terms and Conditions of BVDLCN will be sent by Viet Tinh Anh to Customers through one or several of the following methods: publicly available on the Mykingdom website, email from Viet Tinh Anh, mobile subscriber messages or other methods that Viet Tinh Anh deems appropriate.
IX. Contact Viet Tinh Anh
If Customers want to exercise their rights or have any suggestions, feedback or requests related to these BVDLCN Terms and Conditions, please contact Viet Tinh Anh according to the following instructions:
- Call hotline: 1900 1208.
- Send an email to Mykingdom at: hotro@mykingdom.com.vn.
- Contact directly at Viet Tinh Anh's headquarters locations and operating stores.
- Website: https://www.mykingdom.com.vn/
- Other addresses or methods provided by Viet Tinh Anh from time to time.